Frequently Asked Questions

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The questions we receive most often

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What materials do you use for your jewelry?

All jewelry is stainless steel. Any other material will be indicated in the product description.

How can I personalize a piece of jewelry?

We offer the possibility to customize different models. Find the customization option on the product page to create your unique jewel.

What are the delivery times?

We ship ready-to-ship products within 1-2 business days, while customized products take 3-5 days.

How can I make a return?

You can make the return by following the instructions on the page dedicated to Returns and Refunds.

How to contact customer support?

You can contact us via chat directly on the site; our team is always at your disposal.

All transactions are protected with the highest security standards.

Returns and refunds are guaranteed for every purchase, as indicated in our policies

24/7 support available for any need, ready to answer your questions